Terms of Service

Last updated: May 07, 2025

Introduction

Welcome to RefractedAI. These Terms of Service (“Terms”) govern your access to and use of our website, AI agency solutions, and related products and services (“Services”). By using our Services, you agree to be bound by these Terms. Please read them carefully.

1. Services Provided

RefractedAI offers a range of artificial intelligence services, including but not limited to custom AI development, and industry-specific AI products, AI automation, chatbots, voice solutions. The scope and details of the services provided may vary based on your agreement or subscription with us.

2. Changes to Terms

We may update or modify these Terms from time to time to reflect changes in our business practices, legal requirements, or service offerings. Updated Terms will be posted on this page with a new effective date. Continued use of our Services after such changes constitutes your acceptance of the revised Terms.

3. Account Registration and Use

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Privacy Policy

Your privacy is important to us. Our collection, use, and disclosure of personal data are governed by our Privacy Policy. By using our Services, you agree to the terms of our Privacy Policy and consent to our data practices as described in the Privacy Policy.

5. User Conduct

You agree to use our Services only for lawful purposes and in accordance with these Terms. You will not:

  • Use the Services to violate any applicable laws or regulations.
  • Interfere with or disrupt the integrity or performance of our Services.
  • Attempt to gain unauthorised access ti iyr systems and networks.
  • Use the Services to transmit harmful, offensive, illegal, or infringing content.

6. Intellectual Property

All content, software, AI models, and materials provided by RefractedAI are the exclusive property of RefractedAI or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes. You may not copy, modify, distribute, or create derivative works from our content or technologies without our express written consent.

7. Third-Party Services

Our Services may integrate with or provide access to third-party products, services, or websites. RefractedAI is not responsible for the content, policies, or practices of any third-party services. Your use of third-party services is subject to their respective terms and policies.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes arising from or related to these Terms or your use of the Services will be subject to the exclusive jurisdiction of the courts of Singapore.

9. Changes to Service

RefractedAI reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Services.

10. Disclaimer and Limitation of Liability

The Services are provided “as is” and “as available” without warranties of any kind, either express or implied. RefractedAI disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, RefractedAI shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Services.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

RefractedAI

Email: info@refractedai.com